Privacy Policy

Reserie Privacy Policy

Reserie ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our booking platform. By using Reserie, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect:

By using Reserie, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Reserie reserves the right to update, modify, or replace any part of these terms, so please check this page periodically for changes.

  • Personal Information: When you sign up for Reserie and use our services, we may collect personal information such as your name, email address, phone number, and payment details.
  • Booking Information: We collect information related to your appointments, including date, time, type of service booked, and any special requests or notes.
  • Usage Data: We may collect information about your interaction with our platform, such as pages visited, features used, and other usage statistics.
  • Device and Log Data: We automatically collect device information and log data, including IP address, browser type, operating system, and device identifiers.

2. How We Use Your Information:

  • Provide Services: We use your information to facilitate appointment bookings, process payments, and deliver the services you request.
  • Improve User Experience: We analyze usage data to enhance our platform, customize your experience, and develop new features.
  • Communication: We may use your contact information to send booking confirmations, appointment reminders, and important service updates.
  • Marketing: With your consent, we may send promotional emails or notifications about new features, special offers, or relevant content.

3. Booking and Payments:

  • Service Payments: Users making bookings through Reserie agree to pay the specified fees for the services provided. Payments are processed securely through our integrated payment system.
  • Refunds : Refund policies are determined by individual businesses using Reserie. Users should familiarize themselves with the refund policies of the specific service provider.

4. Information Sharing and Disclosure:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and hosting providers.
  • Legal Compliance: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security:

  • We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
  • Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Rights and Choices:

  • You have the right to access, update, or delete your personal information. You can manage your account settings or contact us for assistance.
  • You may opt-out of receiving marketing communications by following the instructions provided in the emails or contacting us directly.

7. Children's Privacy:

  • Reserie is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors.

8. Changes to this Privacy Policy:

  • We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

9. Contact Us:

  • If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your information, please contact us at admin@reserie.com.

By using Reserie and accepting this Privacy Policy, you consent to the collection, use, and disclosure of your information as described herein.

Last Updated: 28th Febuary, 2024